Yes, if you haven’t already, now’s the time to embrace new technologies into your business. Implementing new technologies into your business won’t only help grow your business it will help keep you in the game. It’s exactly what your competitor was hoping you wouldn’t do this year and here’s why..

There are so many benefits to using a call recording software for your business. So many in fact, we had to list them. Here are the top 6 reasons your business should use a call recording software.

The Bouncehelp software is the best virtual assistant for your business. The question you may ask yourself now is, does my business need a virtual/personal assistant? Answer: only if you want to save time, money and resources. Here’s 6 reasons why the Bouncehelp software will be the best virtual assistant for your business.

Want to know why your customers are opting for picking up their phone rather than going for the live chat option? Here’s why...

Marketing Automation (MA) refers to software that automates and measures marketing tasks. The goal behind it is to, help organisations market themselves effectively on multiple online channels.

No surprises to hear that, great customer service should be paramount to any business. What is surprising to find, is how often (or not so often) business owners take to reworking and improving their overall customer experience. According to a study conducted by Walker, customer experience will...