Looking for ways to impress your website visitors? Of course, you are. Yes, there are many fancy widgets and plugins you can integrate into your website. But today, we thought we’d keep it nice and simple. Here are some simple; yet effective key points, that will leave your website visitors impressed!

What's the best way to deal with customer complaints? The fact is, more customers will take the time to complain about a business, than they will to praise one. If your business doesn't find a way to deal with these complaints, it will affect your business. While there isn’t a solution to eliminate customer complaints, there are ways to minimise them. Better yet, turn a customer complaint into a positive customer experience. Here are some tips for the best way to deal with customer complaints.

Modesty can’t deny the chemical reaction that takes place in our brain when we hear our name. All research and studies aside, let’s take a look at 4 Reason’s Why You Need to Use Your Customer’s Name.

If you're looking for ways to help increase your sales team efficiency, it won’t be giving them extra tasks to complete for the day. That will only add to their forever growing workload. The idea is to find ways your team can get more things done, in a less amount of time. So, how can you get your sales team to work more efficiently, without adding extra duties to their daily tasks?

Have you taken the time to see what your website looks like on mobile devices? Do you have a mobile friendly website? Are website visitors able to contact your business with ease? If you think the majority of your customers are browsing your website from their desktop, we have bad news. You might wonder what percentage of web traffic is mobile? Mobile devices account for up to 65% of all website traffic. That’s a lot of traffic no business wants to miss out on. The good news is, they no longer have to. Bouncehelp software can provide a solution that will not only connect you with your mobile traffic audience, it will impress them too...

No surprises to hear that, great customer service should be paramount to any business. What is surprising to find, is how often (or not so often) business owners take to reworking and improving their overall customer experience. According to a study conducted by Walker, customer experience will...